SOURCE | Winter 2021 1
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4 The End of an Era
Don Mercer , believed to be the longest-serving System employee , is remembered for his 73 years of dedication
8 Expanding the Brand
How GROWMARK and Southern States Cooperative teamed up to quickly introduce the FS brand to previously untapped regions of the country
10 Changes and then More Changes
How GROWMARK put together its first live virtual Annual Meeting in record time
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12 Growing Spirits on the Farm A look at how a St . Louis-area farm expanded into spirits with the help of Gateway FS
14 Deployed and Working
How one GROWMARK employee is serving both his country and the System at the same time
18 New Sunrise FS Facility Designed with Focus on Customer Service
A closer look at how Sunrise FS designed its new facility from the ground up , completely focused on the customer experience
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22 GROWMARK FS Mid-Atlantic Prioritizes Smooth Transition of Locations
How GROWMARK FS Mid Atlantic worked to quickly integrate six new locations that came with the Southern States transaction
26 Striving for Perfection
How GROWMARK is implementing two key methods to improve customer service
28 System Introduces Certified Precision Professional
A closer look at this new certification , and what it means for FS PARTNERS